On’ze Coffee — Privacy Policy

Welcome to On’ze Coffee. Your privacy matters to us, and this policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We collect information that helps us complete your order and improve your experience, including:

• Personal details: name, email address, phone number, billing and shipping information.

• Order information: products purchased, payment method (processed securely through our payment partners), and transaction history.

• Website usage data: pages viewed, time on site, and interactions collected through cookies or analytics tools to help us improve performance.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate updates about your purchase

• Provide customer support

• Improve our website, products, and overall shopping experience

• Send occasional promotions only if you choose to opt in

We do not sell or rent your personal information.

Third-Party Services

To operate our business, we partner with trusted third-party providers such as:

• Payment processors (e.g., Stripe)

• Shipping and delivery partners

• Analytics tools

These partners only receive the information necessary to perform their services and are required to protect your data.

Cookies

Our website uses cookies and similar tracking technologies to:

• Keep your cart and preferences saved

• Improve site performance

• Understand how visitors browse our store

You may disable cookies in your browser settings, though some features may not work properly without them.

Data Security

We take security seriously and use industry-standard measures to protect your information. While no system can be guaranteed 100% secure, we are committed to safeguarding your data to the highest standards possible.

Your Rights & Choices

You may:

• Update or correct your personal information

• Request that we delete your data (where legally allowed)

• Opt out of promotional emails at any time by clicking unsubscribe

To make any requests, you can reach us at the contact information provided on our website.

Changes to This Policy

We may update this Privacy Policy as our business or legal requirements evolve. Any updates will be posted here, and continued use of our website indicates acceptance of those changes.